Workspaces provide an easy way for organizations to manage their rooms and members in a single place.
We recently upgraded all personal rooms and spaces to Workspaces. For privacy, in some instances additional Workspaces have been created for rooms where only a subset of users had access. To view all Workspaces and rooms for which you have access, please use the Workspace dropdown in the top-left of your Around Lobby. For information about migrating a room to a different Workspace, please view our FAQs.
Create a new Workspace
There are two ways to create a new Workspace:
Method 1: Click + Create Workspace at the bottom of the Lobby window.
Method 2: Create a new Around account (through Google sign-in) using an email address that belongs to a Google Workspace account. Once a new account is created, a company Workspace will automatically be provisioned.
Update your Logo
Navigate to your Lobby, click your avatar and select Manage Workspace.... Click the General tab at the top followed by the Workspace Logo to update.
Note: Only files in JPEG format can be uploaded
Rooms
Room Visibility
Company Workspace Rooms can have one of three states: public, private or default.
Private: an invite-only room that cannot be discovered by other members
Public: a room that is discoverable by all members of the Workspace
Public & Default: a public room to which all existing and future Workspace members are added automatically
The first room created in a Workspace will be set to default automatically
Add a new Room
To add a new room to your Workspace, begin by clicking the Create Team Room located to the right of your Workspace name in the Lobby. In addition to the usual room options, you'll also be able to specify the room's visibility. Click Continue to create the room.
During this process, you will have the option to add all existing Workspace members to the room
Browse available Rooms
Navigate to your Lobby, click your avatar and select Manage Workspace.... Click the Rooms tab at the top to browse all available rooms.
Update Room permissions
This feature is only available to admins
The visibility of an existing public room can be updated to either public or default at any time. From your Lobby, click your avatar and select Manage Workspace... . Click the Rooms tab at the top, find the room you want to update, and check / uncheck the Default checkbox.
When setting a room to default, you will have the option to add all existing Workspace members to the room, or for the room to only be available by default for future Workspace members.
Members
User Permissions
Users added to a Workspace can either be members or admins.
Member: a user that can browse members, browse public rooms and create new rooms
Admin: a member that can edit all aspects of a Workspace including adding, updating and deleting rooms / members
Add a new member
From your Lobby, click your avatar and select Manage Workspace.... Click the Members tab at the top and either:
Method 1: Enter the email of the user(s) you’d like to add in the input box, using commas to separate and add multiple emails at the same time.
Method 2: Scroll down to the Suggested Members section and click the Add button beside the corresponding email.
Update member permissions
This feature is only available to admins
From your Lobby, click your avatar and select Manage Workspace... . Click the Members tab at the top, find the member you want to update and use the corresponding drop-down to update their permissions.
Remove a member
From your Lobby, click your avatar and select Manage Workspace... . Click the Members tab at the top, search for the member and click Remove.
FAQs
How do I join an existing workspace?
Simply create an Around account using an email address that belongs to the Google Workspace you'd like to join. If you already have an Around account, click Join [Company] Workspace in the bottom of the Around Lobby window.
If your email does not belong to the Google account of the workspace you’re trying to join, a workspace admin will need to manually add you.
How do I move an existing room to a different workspace?
It is not currently possible to migrate an existing room to a different Workspaces. You can, however, create a new room using an existing URL. To do this, a room admin first needs to remove the existing room by opening the room menu and selecting Delete Room from the lobby. This will deallocate the room and its URL. Now a new room can be created in your Workspace using the newly available URL.
My company already uses Around but only recently started using Workspaces. How can I add everyone as members?
This feature is only available to admins
From your Lobby, click your avatar and select Manage Workspace... . Click the Members tab at the top, and then click the Add all button at the bottom to add all Around users with the same Google Workspace domain to your Workspace.
I’m an organization owner and tried to create a Workspace, but it says one already exists?
Whenever a user signs up for an Around account using a Google Workspace email, a new Around Workspace is created automatically if one does not already exist. If your Around account predates the introduction of Workspaces and you’ve recently added a new team member using your organization’s email domain, it’s possible they were set as the Workspace admin by default.
If you need help resolving this issue – or determining your current Workspace admin – please reach out to support@around.co.
I received a "Welcome to a workspace" email from Around, but I haven't opted into anything. How did you get my email?
You likely already had an Around account that was created prior to the Around Workspaces feature being released.
Since a user with the same email domain created a new Around account after Workspaces was released, it automatically provisioned a new company Workspace and added all existing Around accounts which are using the same email domain to this Workspace.
Have a question that isn't answered here? Please reach out to support@around.co and include "Using Workspaces" in the subject line. Thanks!