With the exception of transcriptions and recordings, our servers only forward audio/video streams to the recipient – no processing or analyzing.

Recordings

Media is decrypted, processed and stored in our cloud storage. We use role-based access control to ensure that user data is protected from unauthorized access.

Transcriptions

Media is decrypted, decoded, and processed by Deepgram. Transcriptions are processed by OpenAI only by user request. User data is not used to train Deepgram's AI speech transcription models or stored on Deepgram's servers.